The Patient Reactivation Engine for Elective Medicine

Turn your dormant patient database into an extra

20k–50k/mo in high-ticket bookings.

We automate patient retention and reactivation—zero ad spend, zero new staff required.

Your Patients Love You...

But You're Leaking Revenue

Every Month

Most practices are obsessed with acquisition, letting their existing patient base churn.

You are running on a marketing treadmill—burning cash to attract strangers while your Patient Lifetime Value (LTV) stagnates.

Stop chasing strangers. Fill your schedule with the patients who already trust you."

Patients Disappear Between Appointments

60% of your patients leave without booking their next visit.

Without an automated system to bring them back, they are lost to competitors. You are relying on memory; we rely on automation.

Hidden Revenue in Your Database

Your patients don't know your full menu.

A Botox patient doesn't know you offer HRT. A veneers patient doesn't know you offer implants.

You are sitting on $250,000+ in uncaptured cross-sell revenue simply because you aren't asking.

You're Spending on Acquisition, Not Retention

Acquiring a new patient costs 5x more than retaining an existing one.

You are burning cash on ads to fill the top of the bucket, while the bottom is full of holes.

Fix the retention leak, and your ad ROI doubles instantly

The Patient Retention Engine

We Build Assets. You Own the Growth

Your EMR is a graveyard of unbooked revenue.

You have thousands of patients who know you and trust you, but you have no system to bring them back.

We install a turnkey retention infrastructure that runs in the background,

automatically converting dormant patient data into high-ticket bookings

without adding a single hour of work to your staff.

Treatment-Cycle Automation

Automated reminders timed to specific biological needs.

Botox patients get nudged at 12 weeks. Dental hygiene at 6 months.

Weight Loss patients get refill reminders.

No manual work from your staff.

Patient Reactivation Campaigns

Your dormant patient database is a goldmine.

We build 'Ghost Patient' protocols that identify lost leads and

bring back 15-20% of them within the first 90 days.

Cross-Selling Systems

Educate patients about high-margin services they don't know you offer.

We turn single-service clients into full-treatment-plan advocates,

increasing your Revenue Per Patient automatically.

Seasonal Promotion Campaigns

Revenue-driving blasts timed to buyer psychology.

'Summer Body' prep in March. 'Holiday Glow' packages in November.

We fill your slow months before they happen.

Compliance-First Approach

We sleep well at night, and so should you.

Every system we build is HIPAA-compliant (via Paubox) from day one.

Your patient data is never at risk.

who we serve

BUILT EXCLUSIVELY FOR

CASH-PAY & ELECTIVE MEDICINE

Not ecommerce. Not SaaS. Not restaurants. Just healthcare. This focus means we understand treatment cycles, patient psychology, compliance requirements, and what actually drives appointments.

We don't work with GPs or Insurance-based clinics.

We specialize in automated retention systems for high-ticket aesthetic and wellness practices.

Medical Spas & Aesthetic Practices

Stop chasing new leads and fill your books with loyal regulars.

Automated "Tox & Filler" cycle reminders.

Membership ascension campaigns.

Flash sales to fill schedule gaps.

Results: Higher Lifetime Value & Consistent Cash Flow.

Plastic & Cosmetic Surgery

Nurture prospects through the 6-12 month consideration phase.

Long-term education sequences for

Rhinoplasty/Breast Aug/Mommy Makeovers.

Post-op recovery & skincare cross-sell flows.

Results: Higher Consult Show-Up Rates & Surgery Bookings

Cosmetic & Restorative Dentistry

Turn hygiene appointments into high-value cases.

Invisalign & Veneer nurture sequences.

Financing & Payment Plan Nurture sequences.

Implant & Restoration education.

Results: Increase Case Acceptance & Hygiene Recall.

Integrative & Wellness (HRT/Weight Loss)

Turn one-off visits into lifetime subscriptions.

Semaglutide/Weight Loss adherence campaigns.

Supplement refill automation.

Hormone Optimization education.

Results: Lower Churn & Higher Recurring Revenue.

HOW IT WORKS

FROM ONBOARDING TO BOOKINGS IN 21 DAYS

Week 1: The Revenue Audit
We locate the 'revenue leaks' in your current process.
We analyze your dormant patient count, identify high-value segments (e.g., past Botox clients ready for Filler), and build the financial projection model.
Deliverable: The 12-Month ROI Blueprint.

Week 2: Infrastructure & Compliance
We build your dedicated sending reputation.
We scrub the list of hard bounces to protect your domain, integrate Paubox for HIPAA security, and implement the 'Core 4' automation flows.
Deliverable: A Clean, Secure, Launch-Ready Database.

Week 3: The "Cash Injection" Launch
We pull the trigger.
We launch the 'Database Reactivation' campaign designed to fill your immediate calendar openings. We watch engagement in real-time to maximize open rates.
Deliverable: First Wave of Patient Re-bookings.

Week 4+: The Retention Autopilot
System stabilization.
We turn on the monthly newsletter engine and seasonal promotions. We transition from 'Reactivation' (getting them back) to 'Retention' (keeping them forever).
Deliverable: Consistent, Predictable Monthly Revenue.

why choose us

WHY HIGH-TICKET CLINICS

CHOOSE MEDIMAIL

Elective Practice Specialists

We don't work with hospitals, urgent cares, or ecommerce.

We work exclusively with cash-pay private practices.

We understand the psychology of selling vanity, confidence, and wellness—not just treating sickness.

Treatment-Cycle Expertise

We know that Botox patients need reminders at 10-12 weeks, dental patients at 6 months, weight Loss patients monthly, and post-op surgical patients daily.

Our campaigns are timed to your specific treatments, not generic monthly newsletters.

HIPAA Compliant

All our systems meet HIPAA security and privacy standards from day one.

We handle patient data with healthcare-grade encryption, secure data storage, and proper consent management.

No cutting corners on compliance.

Revenue-Focused,

Not Vanity Metrics

We don't care about open rates for the sake of open rates.

We optimize for booked appointments, completed treatments, and revenue generated.

Every campaign ties back to your bottom line.

Seamless Data Synchronization

We handle the data handshake with your EMR/PMS.

Whether via API or secure export, we ensure your email list matches your patient records 24/7.

No manual work for you.

Done-For-You Service

We handle everything: strategy, setup, copywriting, design, automation, monitoring, and optimization.

Your front desk is already overwhelmed.

We don't add to their workload; we just fill their calendar.

THE ECONOMICS OF PATIENT RETENTION

You don't need magic. You just need to work the numbers.

Here is the projected revenue impact of reactivating just 1% of a dormant database.

Scenario: Database Reactivation

The Inputs:

> Dormant Patient List: 3,000

> Reactivation Offer: Hydrafacial / Filler Promo

> Conservative Conversion Rate: 1%

The Math:

> 3,000 patients × 1% = 30 Bookings

> Average Ticket Value: $450

THE RESULT

> $13,500 Immediate Revenue

> (From a single campaign)

Scenario: Unconverted Consult Nurture

The Inputs:

> List of "No-Buy" Consults (Past 2 Years): 500

> Campaign: Educational Nurture Sequence

> Conservative Conversion Rate: 0.8%

The Math:

> 500 leads × 0.8% = 4 Surgeries

> Average Surgery Value: $8,500

THE RESULT

> $34,000 Recaptured Revenue

> (Zero Ad Spend Required)

These projections use conservative industry-standard conversion rates (0.5% - 1.5%).

Most practices with neglected databases see initial reactivation rates of 3% or higher during the first 60 days.

Frequently Asked Questions

How do you ensure HIPAA compliance?

We do not use standard tools like Mailchimp or Klaviyo. We use a dedicated, HIPAA-compliant tech stack (including Paubox and secure servers) that encrypts all PHI (Protected Health Information). We sign a Business Associate Agreement (BAA) with you on Day 1, taking full legal responsibility for data security.

Will patients get annoyed by too many emails?

Not if the content is valuable. We don't send generic 'Happy Fourth of July' graphics. We send 'Patient Education'—information about recovery, new treatments, and biology. Our open rates average 45-50% because patients view us as a clinical authority, not a spammer. If they aren't interested, they simply unsubscribe, cleaning your list automatically.

How long until we see results?

Immediately.

The 'Database Reactivation' campaign launches in Week 3. This is designed to generate bookings within 48 hours of sending. The long-term 'Retention Engine' builds momentum over months 3-6 as we educate patients on higher-ticket procedures."

Do I have to write the emails?

Zero writing required.

We research your specific treatments (e.g., Morpheus8, Invisalign, Breast Augmentation) and write 100% of the copy. You simply review and approve. We capture your clinical voice so it sounds exactly like you.

Do we need to provide patient lists or do manual data exports?

We handle the data handshake. Whether we integrate directly with your PMS (Practice Management Software) or establish a secure drag-and-drop protocol, your staff does not need to waste hours on spreadsheets. We clean, format, and segment the data for you."

UNCOVER THE HIDDEN REVENUE SITTING IN YOUR DATABASE

Book your complimentary Patient Retention Audit.

We’ll analyze your patient database, identify where you are losing revenue, and build your 12-Month ROI Roadmap—whether you hire us or not."

Month-to-Month Agreements
100% HIPAA Compliant Stack
Zero New Work For Your Staff
You Own The Data & The Assets